Privacy policy


This confidentiality policy defines and informs you of the way TT RENOV' SARL-s uses and protects the information that you transmit to us, where applicable, when you use this site accessible from the following URL: (hereinafter the "Site"). By using our Site, you agree to our Privacy Policy and the Terms of Use set out below. The Privacy Policy relates to the collection and use of personal information that you provide to us using our website. We reserve the right, at our discretion, to modify or withdraw portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to our site. You are responsible for the use of third-party websites (which may be linked to our website). In this case, we invite you to consult the confidentiality and privacy policy of these third-party sites.

Your personal details
You provide us with a certain amount of personal data relating to your identity (surname, first name) as well as your contact information (e-mail address and telephone number). The same applies when you submit requests or communicate with us. The personal data that we are likely to collect, and process are as follows:
- Your surname, first name, e-mail address, telephone number and postal address
- Your electronic identifiers, such as your IP address
- Your property search preferences.

Responsibility for processing your personal data
TT RENOV' SARL-s. (hereinafter referred to as 'we', 'us' or 'our'), hereby informs you that, for the purposes set out below and in order to be able to provide its services, as well as transmit information and contact requests relating to specific property advertisements through its website (hereinafter jointly referred to as 'services') and for the operation of said website, processes personal data, provided by you or otherwise acquired during the performance of the services and/or during your browsing of this website, in its capacity as data controller.

How your personal data is processed
This data is processed using appropriate procedures and measures to protect the security in terms of integrity, confidentiality, and accessibility of the user's data, in accordance with the applicable legislation. The purpose of this data processing is to use the data, including collecting, recording, organizing, keeping, updating, selecting, extracting, comparing, interconnecting, blocking, communicating, deleting, combining two or more of the above activities, and to carry out profiling on the basis of the preferences expressed when browsing the site, within the limits necessary to achieve the purposes for which the data was collected.

Purposes of processing
The processing of your personal data is carried out for the purposes defined by us prior to its application, namely: The processing is necessary for the purposes of providing you with the information or services you have requested (in particular: a request for information about a property advertisement, a request for contact in order to establish a commercial link), but also to collect information enabling us to improve our site, our products and services (in particular by means of cookies). The nature of the services provided requires our company to be informed of and to automatically process data and information concerning the location, type and characteristics of the properties sought. These data and information, as well as their processing, are essential to satisfy and respond to your requests. To fulfil any related obligations under applicable regulations. If necessary, to exercise and/or defend a right before the competent authority.

Legal basis for processing
The legal basis for the processing of your personal data referred to in point 1 of the purposes above is the need for our company to ensure the performance of the contract to which you are a party in connection with the request for service. The processing of your personal data referred to in point 2 of the above purposes is based on the need to fulfil any obligation under applicable law relating to the provision of the services. The processing of your personal data referred to in point 3 of the above purposes is based on the legitimate interests of our company, the exercise and/or defence, where appropriate, of your rights before the competent authorities.

Nature of data disclosure and consequences of non-disclosure
The disclosure of your personal data and, as indicated, of your profile is a necessary condition for the processing carried out for the above purposes. Consequently, in the event of non-disclosure of your personal data and/or your objection thereto, our company will not be able to provide the services or fulfil any associated obligations under the applicable law. Persons to whom your data may be communicated or who may become aware of it. The processing of your data will be carried out by persons designated by our company and who occupy functions related to this processing, such as customer service employees, estate agents or staff in charge of maintaining IT systems. For all of the above purposes, data may be communicated in Luxembourg or abroad to third parties such as tax and legal consultants of our company in relation to its obligations, to companies and technical consultants in charge of the management and maintenance of our information systems, software and databases, to financial services, administration, archiving, audit and budget certification companies, in any case in close relation and within the limits of the fulfilment of their respective tasks and activities.

We do everything in our power to ensure the security, integrity and confidentiality of personal data and information transmitted to/from our site and to prevent it from being accessed by unauthorized third parties. To this end, we review and update our security measures in line with current technologies. Unfortunately, no data transmitted over the Internet can be guaranteed to be totally secure, and our employees and contractors who provide services related to our information systems are required to respect the confidentiality of personal information held by us. However, we cannot be held responsible for events resulting from unauthorized access to your personal information.

Cookies are small data files that can be sent from a website to the user's terminal (usually the browser), where they are stored before being retransmitted to the site on the next visit. A cookie cannot retrieve any other data from your terminal's hard disk, transmit computer viruses or acquire electronic addresses. Cookies can be used by both the site owner and third parties and can be easily deactivated by you.TT RENOV' SARL-s to provide its services, needs to use cookies, including third party cookies, through our site. If you choose to disable the use of cookies, we warn you that, for purely technical reasons, we may be unable to provide certain services or to provide them in the way you expect. For more information on the cookies used by our website and the procedure for activating / deactivating them, even individually, we invite you to read the information below.

How to control or delete cookies
Most web browsers are initially configured to accept cookies automatically. You can change the settings to block cookies or to alert you when cookies have been sent to your equipment. There are several ways to manage cookies. Please refer to your browser instructions or help screen to find out more about how to adjust or change your browser settings. If you disable the cookies we use, this may affect your experience of the site. If you use different equipment to access our site, you will need to ensure that each browser on each piece of equipment is set according to your cookie preferences.

Your rights and contacts
As an interested party in the processing of your personal data, processed through this website by TT RENOV' SARL-s, you can exercise, at any time, the following rights:
1.  The right to obtain confirmation as to whether or not personal data concerning you exists and, if so, to obtain access to and a copy of such data. Unless otherwise provided by applicable law, TT RENOV' SARL-s may refuse you the possibility of obtaining such a copy if this could affect the rights and freedoms of others.
2.  The right to obtain information concerning 
- The origin of your personal data 
- The purpose and methods of processing your personal data  
- The logic applied in the case of processing carried out using electronic instruments 
- The identification details of the owner and, if appointed, of the managers and of the privacy representative 
- The persons or categories of persons to whom personal data may be communicated. 
3. The right to obtain
- Updating, rectification, integration of your personal data 
- The deletion, anonymization or blocking of data processed in breach of the law, including data which is not necessary for the purposes for which the data was collected or subsequently processed, in the cases envisaged by the applicable law 
- The restriction of the processing of your personal data in the cases provided for by law. 
4. The right to object, in whole or in part 
- For legitimate reasons to the processing of personal data concerning you, even though they are relevant to the purpose of the collection 
- To the processing of your personal data for the purposes of sending advertising material or direct sales or for carrying out market research or commercial communication. 
5. The right to
- Revoke your consent at any time, if it constitutes the legal basis for the processing, without prejudice to the lawfulness of the processing based on consent prior to revocation 
- Submit a complaint to the supervisory authority 
- In the cases provided for by the applicable law, to receive your data in a structured, commonly used and machine-readable format.
6. The right to obtain certification that each of the recipients to whom the personal data has been transmitted has been notified of any corrections, cancellations, or restrictions to the processing, except where this is disclosed or involves the use of means that are manifestly disproportionate to the right protected. In all cases, at your express request, you will also be able to obtain details of these recipients. 
For any contact request or to exercise your rights, exclusively relating to data protection, you can contact our services by email: